Cancellation policy
Purchase Policy
Last Updated: August 21, 2026
By placing an order with Nitric Supplements, you acknowledge and agree to the terms of this Purchase Policy, our Terms of Service, Return & Refund Policy, Shipping Policy, Cancellation Policy, and other applicable policies presented during the purchasing process.
Order Acceptance
All orders are subject to acceptance by Nitric Supplements.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in situations involving:
- Suspected fraud or unauthorized activity;
- Payment-processing issues;
- Pricing or product-listing errors;
- Product availability or inventory limitations;
- Shipping restrictions;
- Duplicate or unusually large orders;
- Violations of our policies; or
- Other legitimate business or legal reasons.
If we cancel an order after payment has been received, we will generally refund the cancelled portion of the order to the original payment method.
Product Information
Before purchasing a product, customers are responsible for reviewing the information provided on the applicable product page and product packaging.
This may include:
- Product descriptions;
- Ingredient lists;
- Supplement Facts;
- Serving-size information;
- Directions for use;
- Warnings and precautions; and
- Other applicable product information.
By placing an order, you acknowledge that you have had an opportunity to review this information.
If you have questions about whether a dietary supplement is appropriate for your individual circumstances, you should consult a qualified healthcare professional before purchasing or using the product.
Dietary Supplement and Health Responsibility
Nitric Supplements products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Dietary supplements may affect individuals differently.
Customers are responsible for determining whether a product is appropriate for their individual circumstances, including their health history, allergies, sensitivities, dietary restrictions, medications, and other relevant factors.
We recommend consulting a qualified healthcare professional before using a dietary supplement if you are pregnant, breastfeeding, have a medical condition, take medication, or have concerns about potential interactions or sensitivities.
Product Use
Customers agree to use Nitric Supplements products according to the applicable product label and directions.
Customers are responsible for:
- Following the recommended serving size;
- Reading applicable warnings and instructions;
- Properly storing products;
- Reviewing ingredients before use; and
- Discontinuing use and seeking appropriate medical attention if an adverse reaction occurs.
Individual results may vary, and Nitric Supplements does not guarantee any particular health, fitness, performance, body-composition, hydration, energy, or other result.
Pricing and Payment
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
Payment is generally required at the time an order is placed.
Prices, promotions, discounts, products, and availability may change at any time.
Any applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.
We reserve the right to correct obvious pricing, promotional, typographical, or product-listing errors.
Subscription Purchases
Certain products may be available through recurring subscription purchases.
By selecting a subscription, you authorize the applicable payment processor to charge your selected payment method according to the subscription terms displayed during checkout.
Our subscription pricing currently provides:
- 45% off the first subscription order, and
- 10% off subsequent subscription orders, unless otherwise stated in a particular promotion.
The applicable subscription frequency and recurring price will be presented during the purchase process.
Customers are responsible for reviewing subscription terms before completing checkout.
For additional information, please review our Cancellation Policy and Terms of Service.
Shipping
Orders are generally processed and shipped within 1β4 business days after the order is placed.
Our normal business days are Monday through Thursday, excluding applicable holidays and days when fulfillment operations are closed.
Shipping transit times are separate from order-processing times and depend on the applicable carrier, destination, and shipping method.
Tracking information will generally be provided after an order has shipped.
For complete information regarding shipping, lost packages, damaged shipments, and Shipping Protection, please review our Shipping Policy.
Shipping Protection
Optional Shipping Protection is available for $2.99 at checkout.
Shipping Protection is intended to provide additional protection for eligible shipping-related incidents according to the applicable protection terms.
If you decline Shipping Protection, certain shipping-related losses or damage may not be covered by Nitric Supplements, subject to applicable law.
Returns and 30-Day Money-Back Guarantee
Nitric Supplements offers a 30-day money-back guarantee on eligible purchases.
Customers may receive, open, and try a supplement and request a refund if they are not satisfied with the product, provided the request is made within 30 days after receiving the order and the requirements of our Return & Refund Policy are satisfied.
The product does not have to remain unopened or unused to qualify for the satisfaction guarantee.
The 30-day money-back guarantee applies to product satisfaction and is separate from shipping-related issues such as lost, stolen, or damaged packages.
For complete details, please review our Return & Refund Policy.
Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at:
Because orders may enter processing shortly after purchase, we cannot guarantee that a cancellation or modification can be completed once processing has begun.
Once an order has shipped, it generally cannot be cancelled through our order-processing system.
Subscription cancellations are governed by our Cancellation Policy.
Limitation of Liability
To the fullest extent permitted by applicable law, Nitric Supplements and its owners, officers, employees, contractors, affiliates, suppliers, manufacturers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the purchase or use of our products or Services, except where such liability cannot legally be excluded or limited.
Nothing in this Purchase Policy is intended to waive or limit any consumer rights or remedies that cannot legally be waived or limited.
Policy Agreement
By completing a purchase through Nitric Supplements, you acknowledge that you have had the opportunity to review the applicable purchasing information and policies presented to you.
These policies may include:
- This Purchase Policy;
- Terms of Service;
- Return & Refund Policy;
- Shipping Policy;
- Cancellation Policy;
- Privacy Policy; and
- Other policies or terms presented during checkout.
By placing an order, you agree to comply with the applicable terms governing your purchase.
Nothing in these policies is intended to waive or limit rights or remedies that cannot legally be waived or limited under applicable law.
Contact Information
Trade Name: Nitric Supplements
Customer Support: support@nitricsupps.com
Customer Support Hours:
MondayβThursday
5:00 PMβ12:00 AM Eastern Time
For questions regarding purchases, products, subscriptions, shipping, returns, refunds, or cancellations, contact support@nitricsupps.com.